Cookie Policy
Cookie Policy
This Cookie Policy explains how ROK ASSURANCE AGENCIES PTE. LTD. uses cookies and similar
technologies on this website. These tools help us deliver core website functions, understand
performance, maintain security and improve user experience for business visitors exploring
our finance and operational support services for the iGaming industry.
1. What cookies are
Cookies are small text files placed on a device when a website is visited. They can help
websites remember preferences, identify sessions, support analytics and improve the overall
browsing experience. Similar technologies may include local storage, pixels, tags and
server-side identifiers used for comparable operational purposes.
2. Why we use cookies
We use cookies and related technologies to keep the site functioning properly, remember user
choices, understand how visitors interact with our pages, improve navigation, support
service optimisation and help detect suspicious or abusive activity. Some cookies are
essential to the operation of the site, while others are used for measurement, improvement
or convenience.
3. Types of cookies we may use
- Essential cookies: needed for core website functions, security and form
performance.
- Preference cookies: used to remember settings such as consent choices
or interface preferences.
- Analytics cookies: used to understand visits, page performance and
general engagement trends.
- Performance cookies: help us assess speed, stability and technical
quality.
- Functional cookies: may support embedded tools, communication features
or user convenience.
4. Information collected through cookies
Cookie-based technologies may collect browser type, device characteristics, operating system,
pages viewed, timestamps, referral sources, anonymised usage patterns, session information
and limited IP-related technical details. The exact data depends on the cookie or technology
being used and whether it is strictly necessary or optional.
5. Consent and control
Where required, non-essential cookies are used only after the visitor has been presented with
a choice through the site’s cookie banner or preference mechanism. You may accept, reject or
later adjust non-essential cookies subject to the tools made available on the website and
your browser settings. Essential cookies may remain active because they are required for
secure and stable website operation.
6. Managing cookies in your browser
Most modern browsers allow cookies to be reviewed, blocked, restricted or deleted through the
settings menu. Browser controls may differ by provider and device. If you disable certain
cookies, parts of the website may not perform as intended, some forms may behave
unexpectedly and saved preferences may not persist between visits.
7. Third-party services
Some cookies or similar technologies may be set by third-party services that support
analytics, content delivery, security features, form handling or embedded functionality.
Those providers may process technical information in accordance with their own privacy and
cookie practices. We use such tools only where they support legitimate website operation,
performance insight or business communications.
8. Retention period
Cookies may remain on your device for different periods depending on whether they are session
cookies or persistent cookies. Session cookies generally expire when the browser is closed.
Persistent cookies may remain for a set period or until deleted manually. Retention periods
are determined by the operational purpose of the cookie and the configuration of the
relevant service.
9. Website audience and business context
This website is intended for professional and business use in connection with finance,
treasury coordination, business support and related services for the iGaming sector.
References to gaming, casino operations or merchant infrastructure on this site are included
only to describe our business environment and do not expand the technical function of
cookies beyond ordinary website operations.
10. Updates to this policy
We may update this Cookie Policy from time to time to reflect changes in website features,
measurement tools, legal expectations or internal operational practices. Any revised version
becomes effective once posted on the site. Visitors are encouraged to review this page
periodically for the latest information.
11. Contact
Questions about our use of cookies or website tracking technologies may be sent to support@rokagencies.com or by post to 119 ANG
MO KIO AVENUE 3, #07-1805, Singapore 560119.